Case study · Healthcare

Medmonk

A healthcare platform that streamlines patient access to critical therapies through intelligent automation, data-driven insights and seamless ecosystem integration.

Industry: Healthcare
Platform: Web platform
What we delivered: Workflow automation, Web platform, API integrations, Dashboards & reporting

Medmonk dashboard, pharmacist portal and prior authorization screens

The problem

What was slowing things down

Patients, especially those with rare conditions, often face:

Delays in accessing life-saving medications
Complex insurance and copay processes
Lack of coordination between providers, pharmacies and payers
Difficulty staying consistent with long-term treatments

The solution

What we built

Medmonk provides a centralized platform that:

Automates patient enrollment into therapy programs
Simplifies insurance and financial assistance workflows
Connects all stakeholders in the healthcare ecosystem
Ensures faster access to medication and continuous patient support

What changed

The workflow, before and after

BEFORE · MANUAL PROCESS

Collect patient forms by email and faxhours
Call insurers to check drug coveragedays
Fill in prior authorization by handdays
Chase the pharmacy and payer for updatesdays
Update the patient by phonehours

AFTER · AUTOMATED WITH DEVSTAX

TriggerPatient enrolls online
AIReads documents and checks drug coverage
ActionSubmits prior authorization to the payer
NotifyUpdates pharmacist portal and patient

Runs 24/7 · every step logged

Key features

Inside Medmonk

Performance Metrics
A dashboard showing how therapy programs and patient cases are progressing.
Drug Coverage Analysis
Drug management with coverage checks across payers.
Pharmacist Portal
Pharmacists manage prescriptions and patient cases in one place.
Prior Authorization Automation
Authorization requests prepared, submitted and tracked to speed up access to therapy.

The result