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DEVSTAX

AI solution · AI Assistants & Smart Search

Answers from your own data, in seconds.

Give staff and customers an AI assistant that searches your documents, products and records, recommends the right option and hands off to a person when it should.

The challenge

Your team answers the same questions every day

Staff search through documents, policies and records to answer routine questions, and customers wait for replies that could be instant. Traditional search only works when people know the exact words to type.

Devstax builds AI assistants and smart search on top of your own data. They understand questions in plain language, find the right information, recommend relevant options and pass conversations to your team with full context when a person is needed.

What it automates

What runs on its own

  • Answers to staff and customer questions from your own content
  • Search that understands plain-language queries
  • Recommendations based on user preferences
  • Hand-off to a person with the full conversation
  • Insights into what people ask most

Before and after

AI Assistants & Smart Search, step by step

BEFORE · MANUAL PROCESS
  • Customer emails or calls with a questionminutes
  • Staff search documents for the answerminutes
  • Check with a colleague to be surehours
  • Reply to the customerhours
  • Answer the same question again tomorrowdaily
AFTER · AUTOMATED WITH DEVSTAX
  1. TriggerUser asks in plain language
  2. AISearches your content and records
  3. ActionAnswers or recommends the best option
  4. NotifyHands off to your team when needed

Runs 24/7 · every step logged

Benefits

What your team gets

  • Instant answers

    Customers and staff get answers any time of day.

  • Less repetitive work

    Routine questions no longer reach your team.

  • Better recommendations

    Users are matched with options that fit their needs.

  • Your data stays yours

    Assistants answer from your approved content only.

How we deliver it

From first call to live automation

  1. Map

    We identify the questions and data sources worth automating.

  2. Design

    We design the assistant's scope, tone and hand-off rules.

  3. Build

    Search, AI integration and the chat or search interface are built.

  4. Launch

    We launch, review conversations and improve answers over time.

FAQ

Common questions

What can an AI assistant answer?

Questions covered by the content and data you give it access to, such as policies, product details, order or case status and how-to guides.

Will it make things up?

Assistants are built to answer from your approved sources, cite where answers come from and hand off to a person when they are not sure.

Can it be used internally by staff?

Yes. Internal assistants help staff find information across documents and systems in seconds.

Which AI models do you use?

We choose the model that fits your accuracy, cost and privacy needs, and can switch providers later without rebuilding.

Ready to automate this in your business?

Book a free 30-minute audit. We will map your current process and show you what can run on its own.